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# Leading in Turbulence
- URL: https://www.dashhouse.com/2002910leading-in-turbulence-html/
- Published: 2002-09-10T14:34:58.000Z
- Updated: 2022-08-15T15:44:28.000Z
- Author: Darryl Dash
- Tags: Blog, Uncategorized, #DashHouseCom, #wp

“The leader’s expectations have their strongest and most powerful influence in times of uncertainty and turbulence. When accepted ways of doing things are not working well enough, then a leader’s strong expectations about the destination, the processes to follow, and the capabilities of the team serve to make dreams come true. There is no doubt, expectations – high or low – influence other people’s performance. But only high expectations have a positive impact – on actions and on feelings about oneself. Only high expectations can encourage the heart.” James M. Kouzes and Barry Z. Posner, [*The Leadership Challenge* Third Edition](http://www.amazon.com/exec/obidos/asin/0787956783/dashhouse-20?ref=dashhouse.com)